Jessie Yang
About Jessie Yang
Jessie Yang is an Enterprise Mobile Programs Specialist at Cvent, where she has worked since 2019. She has a background in operations and customer success, with previous roles at Stemsoft Software and Apple, and holds a Bachelor of Science in Chemistry from The University of British Columbia.
Work at Cvent
Jessie Yang has been employed at Cvent as an Enterprise Mobile Programs Specialist since 2019. In this role, she focuses on enhancing mobile solutions for enterprise clients. Her work involves collaborating with various teams to ensure the successful implementation and management of mobile programs. Cvent is known for its event management software, and Yang's contributions support the company's mission to provide innovative solutions in the event industry.
Previous Experience at Stemsoft Software
Before her current role at Cvent, Jessie Yang worked at Stemsoft Software as an Operations Coordinator from 2016 to 2018. During her two years in this position, she was responsible for overseeing operational processes and ensuring efficient workflow within the organization. Additionally, she has been serving as a Customer Success Specialist at Stemsoft Software since 2017, where she focuses on client satisfaction and support.
Experience at Apple
Jessie Yang has held multiple positions at Apple, including Sales Specialist and Technical Support Specialist. She worked as a Sales Specialist from 2014 to 2015, where she engaged with customers to promote and sell Apple products. Following that, she served as a Technical Support Specialist from 2015 to 2016, providing assistance and troubleshooting for Apple users.
Education and Expertise
Jessie Yang earned her Bachelor of Science degree in Chemistry from The University of British Columbia, completing her studies from 2011 to 2016. This educational background provides her with a strong foundation in analytical thinking and problem-solving, which she applies in her professional roles. Her expertise spans mobile program management, customer success, and technical support.
Background in Project Management
In 2014, Jessie Yang worked as a Project Manager at Student Works Painting for six months. In this role, she managed various painting projects, overseeing timelines and ensuring quality standards were met. This experience contributed to her skills in project coordination and team leadership.