Jitender Dhankhar (JD)
About Jitender Dhankhar (JD)
Jitender Dhankhar, known as JD, is an Assistant Manager in Sales Operations at Cvent, where he has worked since 2014. He possesses extensive experience in financial management, market research, and online bidding, contributing to the efficiency of sales operations.
Work at Cvent
Jitender Dhankhar has been employed at Cvent since 2012, holding various positions within the Sales Operations team. He started as an Analyst and progressed to Assistant Team Lead, Team Lead, and currently serves as Assistant Manager, Sales Operations since 2021. His tenure at Cvent spans over a decade, during which he has developed expertise in chargeback processes, market research, and online bidding. Dhankhar utilizes Salesforce.com for data management, demonstrating his proficiency in CRM tools.
Education and Expertise
Jitender Dhankhar holds a Post Graduate Diploma in Business Administration (PGDBA) with a focus on Finance from Symbiosis Centre for Distance Learning, completed between 2007 and 2009. He also earned a Bachelor of Commerce (B.Com.) degree from Maharshi Dayanand University from 2001 to 2004. His educational background complements his professional skills, which include HTML and SEO, as well as experience in managing email and SMS campaigns.
Background
Before joining Cvent, Jitender Dhankhar worked as a Data Analyst at Opera Solutions for eight months in 2007-2008. He then transitioned to Educomp Solutions Ltd, where he served as an MIS Executive from 2008 to 2011. Following that, he worked at Apex Auctions Limited as a Senior Operation Executive for one year in 2011-2012. His diverse work experience has contributed to his current role in sales operations.
Achievements
Throughout his career, Jitender Dhankhar has contributed to enhancing sales operations through his expertise in chargeback processes and market research. His role in managing online bidding strategies has supported Cvent's sales initiatives. Additionally, his skills in email and SMS campaign management have allowed him to generate detailed campaign reports and effectively handle client queries.