Joanne Knowles
About Joanne Knowles
Joanne Knowles is a Senior Account Manager Associate at Cvent, where she has worked since 2021. She has a background in psychology and previous experience at Esri as both a Mid Market Account Manager and Administrative Assistant.
Work at Cvent
Joanne Knowles has been employed at Cvent as a Senior Account Manager Associate since 2021. In this role, she focuses on providing clients with solutions that streamline event management processes. Cvent is recognized for its comprehensive suite of tools designed to automate various aspects of event planning and execution. Joanne's responsibilities include managing client accounts and ensuring that customers effectively utilize Cvent's offerings to meet their event management needs.
Previous Experience at Esri
Before joining Cvent, Joanne Knowles worked at Esri, where she held two positions. From 2019 to 2021, she served as a Mid Market Account Manager in Vienna, Virginia. In this role, she managed accounts and contributed to the company's growth in the mid-market sector. Prior to that, she worked as an Administrative Assistant at Esri from 2018 to 2019, also in Vienna, Virginia. These roles provided her with valuable experience in account management and customer support.
Education and Expertise
Joanne Knowles studied Psychology at Suffolk County Community College, where she earned her Associate's degree from 2000 to 2003. She then continued her education at Manhattanville College, achieving a Bachelor's degree in Psychology from 2003 to 2005. Her educational background has equipped her with skills in understanding client needs and fostering relationships, which are essential in her current role in account management.
Background and Residency
Joanne Knowles has been a resident of Virginia since 2013, having relocated from New York. This move has allowed her to engage with the local community and contribute to the business landscape in Virginia. Her experience in both New York and Virginia has shaped her professional journey and provided her with diverse insights into different markets.
Passion for Problem Solving
Joanne Knowles has a strong passion for helping others solve their problems and achieve their goals. She leverages innovative technology solutions to address client challenges effectively. This commitment to client success is a driving force in her professional endeavors, particularly in her current role at Cvent, where she aims to enhance the event management experience for her clients.