Justin Murray
About Justin Murray
Justin Murray works in IS Support at Cvent in McLean, Virginia, where he has been employed since 2014. He also serves as an IT Student at Year Up and has a background in computer science from Lackawanna College.
Work at Cvent
Justin Murray has been employed at Cvent since 2014, serving in the role of IS Support. Over the course of his tenure, he has provided technical support for Cvent's international offices, including locations in the UK and India. His responsibilities include troubleshooting network connectivity and domain issues, as well as implementing firewalls and other security measures. Additionally, he tests software and hardware devices for issues before they are stored and issued to clients. Murray's role is critical in ensuring smooth operations and support across the company's global network.
Education and Expertise
Justin Murray studied Computer Science at Lackawanna College from 2012 to 2013. His education provided him with foundational knowledge in technology and computer systems. He is currently an IT Student at Year Up, where he has been involved since 2014. Murray aspires to achieve certifications in Network+ and Mobile App development, indicating a commitment to furthering his expertise in the IT field.
Background
Before joining Cvent, Justin Murray worked at Office Depot as a Customer Service Specialist for five months in 2013. This role contributed to his experience in customer service and technical support. His career trajectory reflects a focus on information systems and technical support, with a strong emphasis on troubleshooting and problem resolution.
Technical Support Responsibilities
In his current role at Cvent, Justin Murray engages in various technical support activities. He is responsible for troubleshooting network connectivity and domain issues, ensuring that systems operate efficiently. Additionally, he implements firewalls and security measures to protect the company's data. Murray also plays a key role in setting up workstations and desks for new hires, ensuring they have the necessary equipment to begin their roles effectively.