Karl Huber
About Karl Huber
Karl Huber is a Senior Application Support Engineer at Cvent, where he has worked since 2011. He specializes in coding data integrations, facilitating communication between departments, and enhancing product quality through user experience testing.
Work at Cvent
Karl Huber has served as a Senior Application Support Engineer at Cvent since 2011. He operates in the Washington D.C. Metro Area, where he facilitates communication between the technology team and various departments to ensure smooth operations. His role involves coding data integrations in C# using REST APIs for systems such as TFS, Stash/Jira, Salesforce, and a Build Management Application. Huber also engages in User Experience Testing (UAT) for new feature releases, contributing to the enhancement of product quality.
Technical Skills and Responsibilities
In his position, Karl Huber designs, implements, and maintains a SQL Server Data Warehouse to support data management needs. He configures and utilizes AppDynamics and Splunk for real-time monitoring of exceptions and performance. Additionally, he assists in technical recruiting for various roles, including Application Support, System Analyst, Quality Assurance, and Software Developer. Huber's expertise in these areas supports the operational efficiency of the technology team.
Global Collaboration and Knowledge Transfer
Karl Huber travels to India to transfer knowledge to colleagues, enhancing collaboration within the global team. This initiative fosters a shared understanding of processes and technologies, contributing to the overall effectiveness of the organization. His commitment to knowledge sharing is further demonstrated through the creation of knowledge base articles, where he serves as a subject matter expert to aid in information dissemination.
User Experience and Product Quality
As part of his responsibilities, Karl Huber assists with User Experience Testing (UAT) for new feature releases. This involvement is crucial in ensuring that product quality meets user expectations and operational standards. His focus on enhancing user experience reflects his commitment to delivering effective solutions and improving the overall functionality of the products.