Kelly Van Zanten
About Kelly Van Zanten
Kelly Van Zanten serves as the Assistant Team Lead for HR Shared Services at Cvent in Portland, Oregon, where she has worked since 2020. With a background in financial services and administrative roles, she has a proven track record of improving efficiency and client satisfaction in various organizations.
Work at Cvent
Kelly Van Zanten has been employed at Cvent since 2017, initially serving as an HR Shared Services Specialist for three years. In 2020, she advanced to the role of Assistant Team Lead in HR Shared Services. In her current position, she oversees various HR functions and contributes to the development of HR strategies within the organization. Her tenure at Cvent has allowed her to leverage her prior experience in administrative roles to enhance HR operations.
Previous Experience in Financial Services
Before joining Cvent, Kelly Van Zanten worked in the financial services sector. She served as a Financial Services Representative at New England Financial, a MetLife Company, from 2007 to 2008. Following this role, she worked at Oak Tree Insurance, Inc. from 2008 to 2013 as an LPL Registered Administrative Assistant. In these positions, she played a key role in transitioning practices and improving administrative workflows, which contributed to client satisfaction.
Education and Expertise
Kelly Van Zanten earned her Bachelor's degree in Marketing from Santa Clara University, where she studied from 1982 to 1986. Her educational background has equipped her with a solid foundation in marketing principles, which she applies in her current HR role. Additionally, her expertise includes strategic organization of information and administrative training development, skills that are critical in her leadership position.
Achievements in Administrative Efficiency
Throughout her career, Kelly Van Zanten has focused on enhancing administrative efficiency. At Oak Tree Insurance, Inc., she designed workflows and procedures that improved the accuracy and efficiency of the administrative team. She also developed a paperless filing system at Financial Health Alliance, INC, which transitioned thousands of client records to a digital format. These initiatives have significantly contributed to client retention and satisfaction.