Kelsey Afetian
About Kelsey Afetian
Kelsey Afetian is an experienced Account Manager currently working at Cvent. She has a background in hospitality and sales, with previous roles at City Experiences, Weber's Inn, and McLaren Flint.
Work at Cvent
Kelsey Afetian has been employed as an Account Manager at Cvent since 2022. In this role, she operates remotely and focuses on managing client relationships and sales strategies. Her responsibilities include developing new business opportunities and enhancing customer satisfaction through effective communication and service delivery.
Previous Experience in Account Management
Before joining Cvent, Kelsey worked as an Account Manager at City Experiences from 2017 to 2022. During her five years in this position, she was based in Philadelphia, Pennsylvania, where she managed client accounts and contributed to the company's growth in the hospitality sector. Her previous roles also include a position as Sales Manager at Weber's Inn from 2013 to 2016, where she significantly increased sales.
Education and Expertise
Kelsey Afetian earned a Bachelor of Science in Business Administration from Central Michigan University, where she studied Hospitality and Professional Sales from 2010 to 2013. Her educational background has equipped her with the necessary skills and knowledge to excel in sales and account management within the hospitality industry.
Background in Hospitality Management
Kelsey has a diverse background in hospitality management. She served as a Hospitality House Resident Manager at McLaren Flint for three months in 2013, where she aided in opening a Hospitality House in Flint, Michigan. Additionally, she worked at Weber's Inn, where she successfully represented the establishment at industry events and trade shows.
Technical Proficiency
Kelsey Afetian is proficient in using Delphi customer relationship management software and has a working knowledge of the Opera Property Management System. These technical skills support her role in account management and enhance her ability to serve clients effectively.