Khedamba Haorokcham
About Khedamba Haorokcham
Khedamba Haorokcham is a Client Success Manager at Cvent with over a decade of experience in client success and product consulting roles. He has a background in event management and holds a Bachelor's degree in Zoology from Delhi University and a Diploma in Hospitality Management from IATA Training.
Current Role as Client Success Manager
Khedamba Haorokcham currently serves as a Client Success Manager at Cvent, a position held since 2018. In this role, he focuses on managing client relationships and enhancing customer satisfaction within the computer software industry. His responsibilities include ensuring successful client engagements and leveraging his extensive experience to address client needs effectively.
Previous Experience at Cvent
Khedamba Haorokcham has held multiple positions at Cvent, contributing to the company's client success initiatives. He worked as a Senior Client Success Consultant from 2014 to 2016 and as a Client Success Lead from 2016 to 2018. Additionally, he served as a Senior Product Consultant in the Supplier Network from 2012 to 2014 and as a Product Consultant from 2010 to 2012. His tenure at Cvent spans over a decade, showcasing his commitment to client success.
Early Career Background
Before joining Cvent, Khedamba Haorokcham gained valuable experience in various roles. He worked as a Client Coordinator at Keane from 2007 to 2010 and spent time at Hyatt Regency New Delhi for 8 months in 2005-2006. These positions provided him with foundational skills in client management and hospitality.
Educational Background
Khedamba Haorokcham holds a Bachelor's degree in Zoology from Delhi University, which he completed from 2002 to 2005. Additionally, he earned a Diploma in Hospitality Management from IATA Training in 2004-2005. His education has equipped him with a diverse skill set applicable to his roles in client success and management.
Skills and Expertise
Khedamba Haorokcham possesses expertise in managing client relationships and enhancing customer satisfaction. He has demonstrated skills in utilizing WebEx for effective client communication and presentations. His strong background in event management further supports his ability to contribute to successful client engagements.