Kratika Dayal
About Kratika Dayal
Kratika Dayal is a Client Servicing professional at Cvent, where she has worked since 2019 in Gurugram, Haryana, India. She holds a Bachelor of Commerce degree from Dayalbagh Educational Institute and has previous experience at American Express, Fidelity International, and Barclays.
Work at Cvent
Kratika Dayal has been serving in the Client Servicing role at Cvent since 2019. Based in Gurugram, Haryana, India, she has accumulated five years of experience in this position. Her responsibilities include managing client relationships and ensuring high levels of customer satisfaction. Cvent is known for its event management software and solutions, and Kratika plays a key role in supporting clients in utilizing these tools effectively.
Education and Expertise
Kratika Dayal earned her Bachelor of Commerce (BCom) degree from Dayalbagh Educational Institute in Agra, where she studied Business/Commerce from 2007 to 2010. This educational background has equipped her with a solid foundation in business principles. Additionally, she possesses strong skills in Adobe Creative Suite, particularly in Illustrator and Photoshop, which enhance her capabilities in client servicing and project management.
Professional Background
Before joining Cvent, Kratika Dayal held several positions in the financial and service sectors. She worked at Barclays as a Business Analyst from 2010 to 2016, where she gained six years of experience in analyzing business needs. Following that, she served as a Senior Executive at Fidelity International from 2017 to 2018 and as a Senior Associate at American Express from 2016 to 2017. These roles contributed to her expertise in client servicing and project management.
Skills and Competencies
Kratika Dayal possesses exceptional communication skills that facilitate effective collaboration with clients and colleagues. She has a proven ability to manage multiple projects from conception through production and delivery, ensuring that all key deadlines are met. Her strong understanding of client needs and project requirements supports her in delivering high-quality service.