Kristina Nichols, Cmp, Cmm
About Kristina Nichols, Cmp, Cmm
Kristina Nichols is a Senior Sales Executive at Cvent, specializing in sourcing and housing solutions. With a background in event management and a focus on customer experience, she has held various roles in the industry since 2006.
Work at Cvent
Kristina Nichols currently holds the position of Senior Sales Executive, Sourcing and Housing Solutions at Cvent, a role she has occupied since 2022. In this capacity, she focuses on enhancing customer experience and fostering strong relationships with clients and suppliers. Prior to her current role, she worked as a Sales Executive in the same department from 2021 to 2022. Additionally, she served as a Client Success Manager at Cvent from 2018 to 2020, where she contributed to client satisfaction and retention.
Education and Expertise
Kristina Nichols earned her Master of Science (M.S.) in Communications from Lasell College, completing her studies from 2010 to 2013. She also holds a Bachelor of Science (BS) in Hospitality Management from Endicott College, which she obtained from 2003 to 2007. Her educational background supports her expertise in event management and customer relations, allowing her to implement innovative solutions in her professional roles.
Background in Event Management
Kristina Nichols has extensive experience in event management, having worked in various capacities across multiple organizations. She served as an Event and Conference Manager at MassMutual from 2013 to 2018, where she managed corporate events. Prior to that, she held roles at Harvard Law School, including Senior Coordinator for Event Operations and Events and Facilities Coordinator, from 2010 to 2013. Her early career included a position as Office/Events Manager at Cambridge Innovation Center from 2007 to 2010.
Previous Experience in Hospitality
Before her roles in event management, Kristina Nichols worked briefly in the hospitality industry as Hawaii Sales for Starwood Hotels & Resorts Worldwide, Inc. in 2006. This experience contributed to her understanding of client needs and expectations in the hospitality sector, which she has applied throughout her career in event and conference management.
Specialization and Strategic Focus
Kristina Nichols specializes in enabling event organizers to achieve savings in time and spending through digital transformation. Her strategic mindset allows her to emphasize innovative solutions in fast-paced and diverse environments. She is committed to enhancing customer experience and maintaining loyal relationships with clients and suppliers, which are key components of her professional approach.