Kunal Bhalla
About Kunal Bhalla
Kunal Bhalla is a Senior Project Associate in Professional Services at Cvent, where he has worked since 2018. He has a background in customer service and project coordination, with previous roles at CampusEAI and American Express.
Work at Cvent
Kunal Bhalla has been employed at Cvent since 2018, currently holding the position of Senior Project Associate in the Professional Services department. His role involves close collaboration with Implementation Leads during client calls to ensure that client objectives are met using Cvent solutions. He possesses in-depth knowledge of Cvent's product lines, including Cvent Events, Strategic Meetings Management (SMM), and Cvent Supplier Network (CSN). Prior to his current role, he served as a Project Coordinator from 2016 to 2018 and as a Product Consultant from 2015 to 2016, both positions based in Gurgaon, Haryana, India.
Previous Work Experience
Before joining Cvent, Kunal Bhalla worked at CampusEAI as a Helpdesk Analyst from 2013 to 2014 for one year in Gurgaon, Haryana, India. He also held the position of Customer Service Analyst at American Express for ten months in 2011. His experience spans various roles that have contributed to his expertise in client services and project management.
Education and Expertise
Kunal Bhalla earned a Bachelor of Business Administration (B.B.A.) from Madurai Kamaraj University, completing his studies from 2007 to 2010. His educational background also includes higher secondary education at Chettinad Vidyashram, JD Tytler, and KRMM, where he completed Class XI and Class X, respectively. His academic qualifications support his professional expertise in managing strategic accounts, including those of Fortune 500 and Mid-Market Level Clients, to drive product adoption.
Professional Skills
Kunal Bhalla has developed a strong skill set in project management and client relations throughout his career. His role at Cvent requires him to leverage his knowledge of the company's product offerings while working closely with clients to achieve their goals. His experience with strategic accounts has equipped him with the ability to understand and address the unique needs of diverse clients.