Lakshay Sharma
About Lakshay Sharma
Lakshay Sharma is a Senior Application Support Engineer at Cvent, where he has worked since 2021. He has a background in Computer Science and has contributed to system performance improvements and client issue resolutions throughout his career.
Work at Cvent
Lakshay Sharma currently holds the position of Senior Application Support Engineer at Cvent, a role he has occupied since 2021. Prior to this, he worked as an Application Engineer II from 2019 to 2021 and as an Application Engineer from 2017 to 2019. In these positions, he acted as an intermediary between developers and client success teams, addressing client issues related to products. He also contributed to the hiring and onboarding processes, helping to recruit and train new talent.
Education and Expertise
Lakshay Sharma earned a Bachelor of Technology (B.Tech.) in Computer Science from Guru Tegh Bahadur Institute Of Technology, completing his studies from 2013 to 2017. His educational background laid the foundation for his technical skills and expertise in application support engineering. He also attended Rainbow English Sr. Sec. School, where he completed his Intermediate education in Science from 2000 to 2013.
Background
Before joining Cvent, Lakshay Sharma worked at Microsoft as a Microsoft Student Partner from 2015 to 2017 in New Delhi. In this role, he gained experience in technology and collaboration. He also interned as a Team Leader at Certination Solution and Services for two months in 2016, where he developed leadership skills. His diverse background in technology and support roles has contributed to his current expertise.
Achievements in Automation and System Monitoring
During his tenure at Cvent, Lakshay Sharma automated an Importing Framework based on Leonardo’s FTP, which enhanced data processing efficiency. He monitors and reports system issues using tools such as Splunk, New Relic, and Jira, ensuring system stability. Additionally, he researches competitive approaches and product enhancements to improve system performance, demonstrating his commitment to continuous improvement.