Manali Gupta
About Manali Gupta
Manali Gupta is a Senior Manager/AVP at Cvent, where she has worked since 2021, following her role as Collections Lead from 2018 to 2021. With over 14 years of experience in the Order to Cash domain, she has a strong background in managing operations and building high-performing teams.
Work at Cvent
Currently, Manali Gupta holds the position of Senior Manager/AVP at Cvent, where she has been employed since 2021. In this role, she oversees various aspects of operations within the company. Prior to her current position, she served as the Collections Lead in the Order to Cash department from 2018 to 2021. Her experience at Cvent has contributed to her expertise in managing high-performing teams and enhancing employee engagement.
Previous Experience at Accenture
Manali Gupta worked at Accenture in India from 2016 to 2018 as a Manager in Order to Cash operations. During her two years in Gurgoan, she focused on optimizing processes related to order management and cash flow. This role helped her develop a strong foundation in the Order to Cash domain.
Background in GENPACT
Manali Gupta has a significant background in GENPACT, where she held various positions from 2007 to 2016. She began as a Process Associate and progressed to roles such as Subject Matter Expert in collections and billing, Assistant Manager in Account Receivables, and Assistant Manager in Operations. Her tenure at GENPACT spanned nearly nine years, providing her with extensive experience in the service and customer service industry.
Education and Expertise
Manali Gupta earned a Bachelor of Science (BSc) in Biotechnology from Mahatma Gandhi Institute of Applied Sciences, studying from 2005 to 2008. Her educational background in Microbiology and Immunology complements her professional expertise in managing end-to-end operations in the Order to Cash domain, including credit assessment and deductions management.
Professional Skills and Knowledge
Manali Gupta possesses detailed knowledge of the Order to Cash domain, covering sub-processes such as credit assessment, master data management, credit card operations, chargeback, collection analysis, invoicing, billing disputes management, and cash application. She is recognized for her ability to build and manage high-performing teams, driving employee engagement and operational efficiency.