Manish Pandey
About Manish Pandey
Manish Pandey is a Client Success Specialist at Cvent in Gurugram, Haryana, India, where he has worked since 2022. He has extensive experience in client relations and sales, having held various positions in notable companies including OYO, Marriott Hotels, and InterContinental Hotels Group.
Work at Cvent
Manish Pandey has been employed at Cvent as a Client Success Specialist since 2022. In this role, he focuses on ensuring client satisfaction and success with Cvent's services. His work is based in Gurugram, Haryana, India, where he has contributed to the company's client relations and support initiatives for two years.
Previous Employment Experience
Prior to joining Cvent, Manish Pandey held various positions in the hospitality and customer service sectors. He worked as a Senior Team Lead at Capline Dental Services from 2021 to 2022. Before that, he served as an Event Sales Manager at InterContinental Hotels Group (IHG®) in 2018 and as a Sales Center Manager at Marriott Hotels from 2016 to 2018. Additionally, he was a Corporate Account Manager at OYO from 2019 to 2021.
Education and Expertise
Manish Pandey completed his Master of Business Administration (M.B.A.) in Marketing/Marketing Management at Siva Sivani Institute of Management from 2010 to 2012. He also holds a 10 + 2 qualification in Business/Commerce from St. Teresa's Day School & College, which he attended from 2001 to 2003. His educational background supports his expertise in client success and sales management.
Background in Customer Service
Manish Pandey has a strong background in customer service, having worked in various roles that emphasize client interaction and support. He began his career as a Customer Technical Support Representative at Auxicogent in 2007. He also served as a Senior Customer Service Representative at Sutherland from 2008 to 2010, which provided him with foundational skills in customer relations.