Manish Sharma
About Manish Sharma
Manish Sharma serves as the Director of Client Services at Cvent, where he has worked since 2019. He has extensive experience in the software industry, particularly in Software as a Service (SaaS) and continuous improvement, with previous roles at Cvent spanning over a decade.
Current Role at Cvent
Manish Sharma serves as the Director of Client Services at Cvent, a position he has held since 2019. In this role, he oversees client service operations, ensuring high levels of client satisfaction and effective service delivery. His responsibilities include managing client relationships and leading a team dedicated to continuous improvement in service offerings.
Previous Experience at Cvent
Manish Sharma has a significant tenure at Cvent, where he worked in various capacities. He began his career at Cvent in 2008 as part of the Client Services team, where he contributed for six years. He then advanced to the role of Senior Manager from 2016 to 2018, before becoming a Manager from 2014 to 2016. His progression reflects his expertise and commitment to the organization.
Education and Expertise
Manish Sharma holds a Higher National Diploma in Hotel/Motel Administration/Management from Bhartiya Vidya Bhavan-Delhi Kendra. He also earned a Bachelor of Commerce (B.Com.) degree from Delhi University, studying Business/Commerce from 2000 to 2003. His educational background complements his expertise in Software as a Service (SaaS) and Continuous Improvement.
Skills in Coaching and Management
Manish Sharma possesses strong skills in coaching and management, particularly within the computer software industry. His ability to lead teams and enhance client service processes has contributed to his effectiveness in his current role at Cvent. His focus on continuous improvement has been a key aspect of his professional development.