May Gan
About May Gan
May Gan is a Senior Account Director for APAC at Cvent, with over 20 years of experience in the hospitality software industry, specializing in strategic negotiation and relationship building. She has held various leadership roles at companies such as Newmarket International and interTouch, contributing to business development and customer service strategies.
Work at Cvent
May Gan has been serving as the Senior Account Director for the Asia-Pacific (APAC) region at Cvent since 2019. In this role, she focuses on strategic negotiation and relationship building with key decision-makers in the hospitality software industry. Her extensive experience in account management and business development supports her efforts in enhancing client relationships and driving growth for Cvent in the APAC market.
Experience in Hospitality Software Industry
With over 20 years of experience in the hospitality software industry, May Gan has held various positions that emphasize strategic negotiation and relationship management. Prior to her current role, she worked at Newmarket International in multiple capacities, including Country Director for Greater China and Director of Sales. Her background also includes roles at interTouch, Passkey, and Lanyon, where she contributed to business development and client service operations.
Previous Roles and Responsibilities
May Gan has held several significant roles throughout her career. She served as the Global Account Director at interTouch from 2017 to 2019, and as the Director of Client Service Operation - AP at Passkey from 2012 to 2014. Additionally, she was the Regional Director of Business Development at Lanyon after its acquisition of Passkey. Her earlier experience includes positions at Micros Fidelio Software Malaysia and Social Tables, where she focused on sales and project management.
Education and Training Background
May Gan completed her O'Level education at Notre Dame Convent. This foundational education has supported her career development in the hospitality software industry, equipping her with essential skills for her roles in sales, account management, and business development.
Skills and Expertise
May Gan demonstrates strong analytical skills and team leadership abilities, particularly in sales, business development, and account management processes. She has developed new business operations by implementing customer service plans and account development strategies, particularly in emerging markets. Her expertise in strategic negotiation and relationship building has been pivotal in her professional success.