Mercedes Caraballo Vicente
About Mercedes Caraballo Vicente
Mercedes Caraballo Vicente is a Senior Account Manager at Cvent, where she has worked since 2021. She has a background in hospitality and account management, with previous roles at Firmdale Hotels PLC and The Stay Club Limited.
Work at Cvent
Mercedes Caraballo Vicente has been employed at Cvent since 2021, currently holding the position of Senior Account Manager. Prior to this role, she served as an Account Manager from 2019 to 2021 and as a Strategic Account Representative from 2017 to 2019. Her experience at Cvent spans a total of four years, during which she has developed expertise in account management and client relations.
Previous Experience in Hospitality
Before joining Cvent, Mercedes worked at Firmdale Hotels PLC in various roles. She began her tenure there as a Receptionist from 2015 to 2017, followed by a position as Front Office Supervisor for seven months in 2017, and then as Duty Manager for five months later that same year. This experience in the hospitality sector provided her with a strong foundation in customer service and operational management.
Educational Background
Mercedes Caraballo Vicente studied at Universidad de Sevilla. The educational background has contributed to her professional development and skill set, particularly in areas relevant to her roles in account management and hospitality.
Career Progression
Mercedes has demonstrated a clear career progression in both the hospitality and account management sectors. Starting as a Receptionist at The Stay Club Limited from 2013 to 2015, she transitioned into various roles at Firmdale Hotels PLC before moving to Cvent. Her career reflects a commitment to professional growth and adaptability in different environments.