Miguel (Mike) A.
About Miguel (Mike) A.
Miguel (Mike) A. is a Senior Hospitality Cloud Account Manager at Cvent, where he manages a portfolio of 275 hotels generating $385 million in annual revenue. He specializes in market strategy adjustments, contract negotiations, and revenue analysis to optimize hotel performance.
Work at Cvent
Miguel A. has been employed at Cvent as a Senior Hospitality Cloud Account Manager since 2022. In this role, he manages a portfolio of 275 hotels, which collectively generate $385 million in annual revenue. His responsibilities include utilizing future bookings forecast data to identify opportunities for filling periods in advance and overseeing the implementation of new hotel solutions. He also conducts quarterly hotel revenue analysis meetings to measure return on investment (ROI) and maintains client relationships to achieve success goals, which are tracked in Salesforce.
Education and Expertise
Miguel A. has a background in digital media, having studied at Google Adwords, where he focused on Online Display, Online Re-Marketing, and Behavioral Display from 2010 to 2012. He also attended Valencia Community College from 2011 to 2013, further enhancing his knowledge in the field. His expertise includes adjusting market strategies in response to natural disasters and unexpected closures, as well as identifying rate disparity across partner channels to ensure room type parity.
Background
Miguel A. is based in Florida, United States, where he has developed a strong career in hospitality management and digital marketing. His professional journey reflects a commitment to enhancing hotel revenue through strategic management and client relationship building. His experience in the industry has equipped him with the skills necessary to navigate complex market conditions and implement effective solutions for hotel partners.
Achievements
In his role at Cvent, Miguel A. has successfully negotiated contracts for software solutions, booking engines, and digital marketing agreements. He is responsible for managing the renewal of software solutions contracts and ensuring that hotel partners receive optimal service and support. His ability to conduct thorough revenue analysis and leverage forecast data has contributed to the financial success of the hotels he manages.