Pearson Weems
About Pearson Weems
Pearson Weems serves as the Manager of Customer Retention at Cvent, a position he has held since 2021. He has extensive experience in customer retention and service roles, having worked at Cvent in various capacities since 2018 and previously at U.S. Kids Golf and generation adidas international.
Work at Cvent
Pearson Weems has been employed at Cvent since 2018, progressing through various roles in customer retention. He currently serves as the Manager of Customer Retention, a position he has held since 2021. Prior to this role, he worked as a Senior Customer Retention Manager from 2019 to 2021 and as a Customer Retention Manager from 2018 to 2019. His tenure at Cvent spans over three years, during which he has contributed to enhancing customer loyalty and retention strategies.
Previous Employment Experience
Before joining Cvent, Pearson Weems held several positions that contributed to his expertise in customer service and operations. He worked at U.S. Kids Golf as a Customer Service/Inside Sales Representative from 2010 to 2013. He also served as the US Operations Manager at generation adidas international from 2013 to 2017. Earlier in his career, he was a Camp Counselor at Pace Academy from 2004 to 2009. These roles have provided him with a solid foundation in customer engagement and operational management.
Education and Expertise
Pearson Weems pursued his education at Vanderbilt University, where he studied Economics and History from 2007 to 2009. Prior to that, he attended Rhodes College from 2005 to 2007. He completed his foundational education at Pace Academy, where he studied from 1995 to 2005. His academic background in economics and history supports his analytical skills and understanding of customer behavior in his current role.
Career Timeline
Pearson Weems has a diverse career timeline that reflects his growth in customer retention and operations. He began his career as a Camp Counselor at Pace Academy, transitioning to roles in customer service and operations. His journey includes positions at U.S. Kids Golf, generation adidas international, and multiple roles at Cvent. This progression highlights his commitment to enhancing customer experiences and operational efficiency.