Piyush Tinna
About Piyush Tinna
Piyush Tinna serves as the Application Support Team Lead at Cvent, where he has worked since 2019, focusing on refining support structures and service delivery models. With over 10 years of IT experience, he has held various roles in application support and software engineering across multiple companies in India and Canada.
Work at Cvent
Piyush Tinna has been serving as the Application Support Team Lead at Cvent since 2019. In this role, he defines and refines support structures for all applications, ensuring that service delivery models are established as needed. His responsibilities include directing operations, maintenance, and support of complex systems. Tinna has been instrumental in ensuring that service delivery for incidents and tasks adheres to established Service Level Agreements (SLAs). His leadership in this position has contributed to the overall efficiency of application support within the organization.
Previous Experience
Before his current role at Cvent, Piyush Tinna worked as the Application Support Team Lead at Cvent in Gurgaon, India, from 2014 to 2019. Prior to that, he held positions as a Software Engineer at Sopra Steria from 2011 to 2013 and at Accenture from 2010 to 2011, both in the Noida Area, India. His diverse experience across different organizations has equipped him with a strong foundation in software application testing, development, and support.
Education and Expertise
Piyush Tinna earned his Bachelor of Engineering (BE) in Computers from Swami Keshwanand Institute of Technology Management & Gramothan, Jaipur, where he studied from 2005 to 2009. He also completed his High School education at Guru Harkrishan Public School in 2004-2005. With over 10 years of IT experience, Tinna has developed expertise in software application testing, development, and application support, with a strong dedication to customer satisfaction and delivering technical solutions.
Leadership and Technical Skills
Piyush Tinna is recognized as a proven leader in directing operations and maintenance of complex systems. His role as Application Support Team Lead requires a combination of technical skills and leadership abilities. He is dedicated to ensuring customer satisfaction and focuses on delivering effective technical solutions. His experience in establishing service delivery models and refining support structures demonstrates his capability in managing application support effectively.