Pradeep Kanda
About Pradeep Kanda
Pradeep Kanda is a Renewal Manager at Cvent, where he has worked since 2021. He previously held positions at Dell International Services and Cvent as a Customer Care Associate and Sales Associate, respectively.
Current Role as Renewal Manager
Pradeep Kanda serves as a Renewal Manager at Cvent, a position he has held since 2021. In this role, he is responsible for managing client renewals and ensuring customer satisfaction. His focus is on maintaining relationships with existing clients and facilitating the renewal process to enhance customer retention.
Previous Experience at Cvent
Before becoming a Renewal Manager, Pradeep Kanda worked at Cvent as a Sales Associate from 2018 to 2019. In this capacity, he contributed to the sales team by engaging with potential clients and assisting in the sales process, laying the groundwork for his current role in customer renewals.
Experience at Dell International Services
Pradeep Kanda began his career at Dell International Services India Private Limited, where he worked as a Customer Care Associate from 2013 to 2014. His responsibilities included providing customer support and resolving inquiries, which helped him develop strong communication and problem-solving skills.
Education at Guru Nanak Dev University
Pradeep Kanda studied at Guru Nanak Dev University in Amritsar. His educational background has equipped him with the knowledge and skills necessary for his professional roles in customer service and sales.