Ravi Verma
About Ravi Verma
Ravi Verma is a Technical Support Engineer L2 at Cvent in Gurgaon, India, where he has worked since 2014. He holds a Bachelor of Technology in Electrical Engineering from Guru Nanak Dev University and has experience in server engineering, HTML, and recruiting.
Work at Cvent
Ravi Verma has been employed at Cvent as a Technical Support Engineer L2 since 2014. In this role, he has accumulated ten years of experience in providing technical support and solutions to clients. His position is based in Gurgaon, India, where he contributes to the company's commitment to delivering high-quality service in the software industry.
Education and Expertise
Ravi Verma earned a Bachelor of Technology (B.Tech.) in Electrical Engineering from Guru Nanak Dev University, Amritsar, completing his studies from 2007 to 2011. He also attended Kendriya Vidyalaya, where he achieved his Senior Secondary education in Science from 2004 to 2005. His educational background supports his technical skills and knowledge in engineering.
Background in Technical Support
Prior to his tenure at Cvent, Ravi worked as a Technical Support Executive at Concentrix Technologies India Pvt Ltd from 2012 to 2013. This experience provided him with foundational skills in technical support, which he has further developed in his current role. His strong background in server engineering enhances his capabilities within the computer software industry.
Technical Skills and Proficiencies
Ravi possesses skills in HTML, which is an uncommon asset for someone in a technical support role. Additionally, he demonstrates proficiency in Microsoft Office, indicating his ability to manage documentation and reporting tasks effectively. His expertise in recruiting suggests involvement in team-building processes, showcasing a diverse skill set.