Ritu Banerjee
About Ritu Banerjee
Ritu Banerjee is a Lead Operations Analyst with over 10 years of experience in office administration and executive support. She has worked in various roles at Cvent and has a strong background in process training and handling confidential information.
Current Role at Cvent
Ritu Banerjee currently serves as the Lead Operations Analyst at Cvent, a position she has held since 2023. In this role, she is responsible for overseeing various operational processes and ensuring efficiency within the team. Her previous positions at Cvent include serving as a Senior Operations Analyst from 2020 to 2023 and as an Operations Analyst from 2019 to 2020. Throughout her tenure at Cvent, she has developed a strong understanding of operational workflows and has contributed to the company's success in the events and hospitality industry.
Professional Experience
Ritu Banerjee has over 10 years of experience in office administration and executive support. Prior to her current role at Cvent, she worked as an Executive Assistant to the CEO at U2opia Mobile from 2016 to 2017 and at Campus Consortium from 2012 to 2016. Additionally, she held the role of Executive Assistant at Cvent from 2018 to 2019. Her experience also includes working as a Process Trainer at Sitel from 2009 to 2011 and as a Senior Travel Counselor at Carlson Wagonlit Travel from 2007 to 2009.
Education and Training
Ritu Banerjee completed her Bachelor of Arts in Art/Art Studies at William Carey University in Shillong from 2006 to 2009. Earlier, she attended Carmel Convent, where she studied PCB from 1991 to 1997. Her educational background has provided her with a solid foundation for her career in operations and administrative support.
Skills and Expertise
Ritu Banerjee possesses a range of skills relevant to her roles in operations and administration. She is proficient in Microsoft Office applications, including Word, Excel, and PowerPoint. Her expertise includes process training within the travel domain, calendar management, scheduling meetings, and making travel arrangements. Ritu is known for her ability to maintain confidentiality in sensitive matters and demonstrate excellent judgment in her professional interactions.
Previous Roles and Responsibilities
Throughout her career, Ritu Banerjee has held various positions that required a high level of administrative support and vendor management. At Sitel, she worked as a Process Trainer, where she developed training programs for staff. Her role as a Senior Travel Counselor at Carlson Wagonlit Travel involved managing travel arrangements for clients. Ritu's experience as an Executive Assistant has equipped her with skills in tact, diplomacy, and superior communication, essential for supporting executive-level operations.