Robert Mc Call
About Robert Mc Call
Robert McCall is a Senior Account Manager at Cvent, where he has worked since 2018. He has a diverse educational background and extensive experience in client management, particularly in the construction, news media, and software as a service industries.
Current Role at Cvent
Robert Mc Call serves as a Senior Account Manager at Cvent, a position he has held since 2018. Based in Melbourne, Australia, he has accumulated six years of experience in this role. His responsibilities include managing client relationships and overseeing account strategies, particularly in the construction, news media, and software as a service sectors.
Previous Experience at Isentia
Before joining Cvent, Robert worked as an Account Manager at Isentia from 2016 to 2018. During his two years in this role, he was based in West Melbourne. His work involved managing client change processes and implementing project management strategies to enhance service delivery.
Background in Telecommunications at JB Hi-Fi
Robert's career includes a role as a Telecommunications Consultant at JB Hi-Fi from 2011 to 2013. He worked for two years in South Wharf, where he focused on customer service and technical support in telecommunications, contributing to his overall expertise in client management.
Educational Qualifications
Robert Mc Call holds multiple degrees. He earned an Associate's Degree in Electrical and Electronics Engineering from Swinburne University of Technology in 2000. He also obtained an Associate's Degree in Marketing & Advertising from the same institution in 2002. Furthermore, he completed a Bachelor's Degree in Secondary Education and Teaching at Victoria University from 2009 to 2012, which provides him with a unique perspective in account management.
Expertise in Client Management and Government Sector
Robert possesses extensive experience in managing client change processes, supported by his project management skills. His background includes significant experience in the government sector, which has enhanced his communication and negotiation abilities, making him adept at navigating complex client relationships.