Robert Quinn
About Robert Quinn
Robert Quinn is a Senior Manager of Client Success at Cvent, with over 27 years of experience in hospitality and event management. He has held various roles at Cvent and MCI USA, focusing on streamlining implementation processes and providing strategic consultation for clients.
Current Role at Cvent
Robert Quinn serves as the Senior Manager of Client Success at Cvent, a position he has held since 2022. In this role, he focuses on enhancing client experiences and streamlining implementation processes to maximize efficiency. He empowers the Onboarding Team with comprehensive product knowledge, ensuring that clients receive the support they need for successful product adoption. His strategic consultation efforts aim to optimize product delivery, contributing to the overall success of Cvent's client relationships.
Previous Experience at Cvent
Prior to his current role, Robert Quinn held several positions at Cvent. He worked as a Senior Client Success Manager for Enterprise Accounts from 2019 to 2021 and as a Principal Client Success Manager for Strategic Accounts from 2021 to 2022. His tenure at Cvent included responsibilities that involved assisting clients with the implementation and adoption of complex Global Strategic Meetings Management Solutions. He also served as a Senior Strategic Account Consultant and a Strategic Account Consultant, gaining extensive experience in client success management.
Background in Event Management
Robert Quinn has a substantial background in event management, having worked at MCI USA Strategic Events, Meetings & Incentives (formerly Wyndham Jade) in various roles. His experience includes positions such as Event Project Manager, Operational Manager for IT, and Registration Manager/Lead Services. He also served as an Account Executive, where he managed registration services and led projects for incentive reward programs and corporate meetings for Fortune 500 companies.
Educational Qualifications
Robert Quinn has a diverse educational background. He studied International Economics at Georgia Southern University, earning a Bachelor of Science in Economics from 1990 to 1996. He also pursued studies in Information Technology at the University of Phoenix, where he obtained a Bachelor of Science in IT from 2005 to 2007. Additionally, he attended The London School of Economics and Political Science for a brief period in 1995, focusing on Economics. His education has equipped him with a strong foundation for his career in hospitality and event management.
Extensive Industry Experience
With over 27 years of experience in hospitality and event management, Robert Quinn has developed a robust skill set that includes client success management, project management, and strategic consultation. His career spans various roles in the hospitality industry, including positions at Hyatt Regency hotels, where he held management roles in front office operations and housekeeping. This extensive experience has contributed to his expertise in delivering exceptional client service and managing complex event logistics.