Robin Ward
About Robin Ward
Robin Ward serves as the Principal Account Manager at Cvent, a position held since 2020. With a background in Social Work from Iowa State University, Ward has extensive experience in account management and business development, primarily with MedPoint Digital, Inc.
Work at Cvent
Robin Ward has been employed at Cvent since 2020, serving as a Principal Account Manager. In this role, Ward is responsible for managing key client accounts and ensuring client satisfaction. The position involves strategic planning and execution to meet client needs and enhance service delivery. Cvent is known for its event management software solutions, and Ward plays a crucial role in fostering client relationships and driving account growth.
Education and Expertise
Robin Ward studied at Iowa State University, where she earned a Bachelor of Science degree in Social Work. This educational background provides a foundation in understanding client needs and developing effective communication strategies. The skills acquired through her studies contribute to her success in account management and client services.
Background in MedPoint Digital, Inc.
Prior to her current role at Cvent, Robin Ward had an extensive career at MedPoint Digital, Inc. She held multiple positions over a span of 16 years, starting as a Project/Account Manager from 1999 to 2004. She then progressed to roles including Client Services and Operations Manager from 2004 to 2013, Director of Business Development from 2013 to 2016, and VP of Account Services from 2016 to 2020. This diverse experience equipped her with a comprehensive understanding of account management and client relations.
Career Progression
Robin Ward's career reflects a steady progression through various roles at MedPoint Digital, Inc. She transitioned from Project/Account Manager to more senior positions, ultimately becoming VP of Account Services. This trajectory demonstrates her ability to adapt and grow within the organization, leading to her current position at Cvent. Her experience spans over two decades in account management and client services.