Rohit Sharma
About Rohit Sharma
Rohit Sharma serves as the Senior Vice President of Strategic Projects and PMO at Cvent, where he oversees strategic operations including pricing and data analytics. With a strong background in enhancing customer retention and refining global processes, he has significantly contributed to revenue growth and operational efficiency in his roles at both Cvent and Accenture.
Work at Cvent
Rohit Sharma currently serves as the Senior Vice President of Strategic Projects and PMO at Cvent, a position he has held since 2021. In this role, he is responsible for strategic operations, including pricing, data analytics, and sales operations. He previously held the title of Vice President of Strategic Projects and PMO at Cvent from 2014 to 2021, where he played a significant role in refining global processes across all business functions. Additionally, he leads the 'Customer For Life' program, which focuses on enhancing customer retention and satisfaction.
Experience at Accenture
Before joining Cvent, Rohit Sharma worked at Accenture for over a decade in various roles. He served as the Global Lead for Recurring Revenue Delivered Business Service from 2012 to 2014, where he generated millions in revenue by increasing recurring service renewals. Prior to that, he was a Strategy Executive in the Software and High Tech Industry from 2001 to 2012. In these roles, he transformed customer service operations for global software and high-tech companies, leading to increased revenue and productivity.
Education and Expertise
Rohit Sharma holds a Bachelor’s degree from the University of Pennsylvania, where he studied from 1989 to 1993. He also earned an MBA from the University of Michigan - Stephen M. Ross School of Business, completing his studies there from 1999 to 2001. His areas of expertise include customer segmentation, financial analysis, and pricing discipline. He has a proven track record in architecting SaaS transformations and formulating new operating models for cloud services.
Achievements in Strategic Operations
Throughout his career, Rohit Sharma has been instrumental in developing growth strategies to enter small and medium-sized businesses (SMB) and international markets. His efforts have led to the successful launch of online applications and the creation of nationally recognized marketing messages. At Cvent, he has refined processes that enhance operational efficiency across various business functions, contributing to the company's overall growth and success.