Satinder Singh
About Satinder Singh
Satinder Singh is a Marketing Research Associate at SoftwareONE in Gurgaon, India, where he has worked since 2015. He specializes in market intelligence research and collaborates with various teams to support sales objectives and enhance customer support.
Work at SoftwareONE
Satinder Singh has been employed at SoftwareONE since 2015, currently holding the position of Senior Marketing Research & Support Specialist. In this role, he focuses on market intelligence research across various industries to support sales objectives. His work involves collaborating with cross-functional teams, including IT, Engineering, and Analytics, to address customer issues effectively. He plays a significant role in pre-sales support by generating and ranking leads based on specific parameters such as company size and revenue.
Education and Expertise
Satinder Singh studied at St. Paul's College, where he developed foundational knowledge that supports his current role in marketing research. His expertise lies in conducting comprehensive market intelligence research and utilizing data analysis tools such as pivot tables and Excel dashboards. This skill set enables him to create detailed status reports for quarterly management reviews and manage customer support functions efficiently.
Background
Satinder Singh has a professional background that spans over nine years in marketing research and customer support. His experience at SoftwareONE has equipped him with the skills necessary to prioritize and troubleshoot customer tickets, utilizing systems like SharePoint. His ability to collaborate with various departments enhances the resolution of customer issues, contributing to overall operational efficiency.
Achievements in Market Research
In his role at SoftwareONE, Satinder Singh has made significant contributions to market research initiatives. He utilizes dashboards and charts to present data effectively during quarterly management reviews. Additionally, he plays a key role in pre-sales support by generating and ranking leads, which aids in aligning sales strategies with market opportunities. His analytical skills support the company's objectives in understanding market dynamics.