Saurabh Gupta
About Saurabh Gupta
Saurabh Gupta is an Assistant Manager at Cvent with over 12 years of experience in cash application, collections processes, and customer service. He has previously held positions at Travelport, IBM, and Aon, and holds an MBA from Symbiosis Institute of Management Studies and a Bachelor's degree from Delhi University.
Work at Cvent
Saurabh Gupta has been employed at Cvent as an Assistant Manager since 2014. His role involves overseeing various operational processes and contributing to the company's objectives in Tysons Corner, Virginia. With nearly a decade of experience at Cvent, he has developed a comprehensive understanding of the company's services and client needs.
Previous Experience in the Industry
Before joining Cvent, Saurabh Gupta held several positions that contributed to his professional growth. He worked as a Senior Executive at Travelport from 2006 to 2008, where he focused on cash application and collections processes. He then served as a Business Analyst at Aon from 2009 to 2012, gaining experience in data analysis and project management. Following this, he worked at IBM as an Assistant Manager from 2012 to 2014, where he managed disputes and fraud reconciliation.
Education and Expertise
Saurabh Gupta holds a Master of Business Administration from Symbiosis Institute of Management Studies, where he studied Marketing from 2003 to 2006. He also earned a Bachelor of Commerce from Delhi University during the same period. His educational background provides a solid foundation for his expertise in cash application, collections processes, billing, and invoicing within the customer service domain.
Professional Skills and Experience
With over 12 years of experience, Saurabh Gupta possesses a diverse skill set that includes automation testing and credit control. His professional journey has equipped him with the ability to handle complex financial processes, manage disputes, and ensure effective fraud reconciliation. His experience spans multiple sectors, enhancing his adaptability and problem-solving capabilities.