Sejal Aggarwal
About Sejal Aggarwal
Sejal Aggarwal is an Application Engineer at Cvent, where she has worked for two years in Gurugram, Haryana, India. She has received multiple awards for her performance and has demonstrated expertise in resolving client issues and improving application functionality.
Work at Cvent
Sejal Aggarwal has been employed at Cvent as an Application Engineer since 2022. In this role, she has worked in Gurugram, Haryana, India, where she has contributed to various projects and application bug fixes. Sejal has consistently achieved exceptional ratings from clients, resolving issues promptly and offering effective workarounds. Her performance has been recognized with two Rockstar Awards, highlighting her outstanding contributions to the team.
Education and Expertise
Sejal Aggarwal completed her Bachelor of Technology (BTech) in Computer Science at the Noida Institute of Engineering & Technology from 2018 to 2022. Prior to that, she studied at Divine Educational Institute, where she achieved her Senior Secondary education in PCME from 2016 to 2018 and her 10th grade from 2015 to 2016. Her educational background has equipped her with the skills necessary for her role as an Application Engineer.
Technical Skills and Tools
Sejal has demonstrated proficiency in various monitoring tools, including Datadog, NewRelic, and Splunk. She has successfully diagnosed and rectified over 80 bugs in production environments. Additionally, she has utilized SQL, Postgres, and Couchbase data storages to provide tailored data and reports. Sejal has also devised a DD synthesis system to track website performance, enhancing error diagnosis and alert management.
Client Support and Problem Resolution
In her role, Sejal has handled over 700 client tickets, showcasing her expertise in resolving customer-specific problems. She employs Code Level Troubleshooting techniques to identify and address bugs, ensuring the seamless operation of applications. Her ability to provide effective solutions has resulted in consistent positive feedback from clients.
Team Engagement and Collaboration
Sejal actively engages in team-building activities, contributing to a positive and collaborative work environment. Her involvement in these activities reflects her commitment to fostering teamwork and enhancing workplace culture, which is essential for achieving collective goals within her organization.