Shreya Patra
About Shreya Patra
Shreya Patra is a Team Lead in Dedicated Services at Cvent, where she has worked since 2016. She holds a Bachelor of Technology in Information Technology from Shri Shankaracharya Technical Campus Bhilai and has experience in client communication and data-driven decision making.
Work at Cvent
Shreya Patra has been employed at Cvent since 2016, serving as Team Lead in the Dedicated Services and Enterprise Support division. Based in the New Delhi area, she has accumulated eight years of experience in this role. Her responsibilities include overseeing team operations and ensuring high-quality support for enterprise clients. Shreya actively engages in knowledge sharing and technical learning, fostering a collaborative environment within her team.
Education and Expertise
Shreya Patra earned her Bachelor of Technology (BTech) degree in Information Technology from Shri Shankaracharya Technical Campus Bhilai, completing her studies from 2009 to 2013. This educational background has equipped her with a solid foundation in technology and problem-solving skills, which she applies in her professional roles.
Background
Before joining Cvent, Shreya Patra worked at HCL Technologies as a Product Specialist from 2013 to 2015. Following her tenure there, she served as a Resolution Specialist at Dell International Services India Private Limited from 2015 to 2016. These positions provided her with valuable experience in client services and technical support, contributing to her development in the field.
Achievements
Shreya Patra has demonstrated a strong focus on data-driven decision making throughout her career. She believes in the power of numbers to inform strategies and improve outcomes. Additionally, her excellent client communication skills have been instrumental in her success in client services, allowing her to effectively address client needs and enhance satisfaction.