Shubham Suneja
About Shubham Suneja
Shubham Suneja is a Team Lead in Client Services at Cvent, where he focuses on customer-centric strategies to enhance client success. He has extensive experience in the hospitality and travel sectors, having worked with major clients like Hilton and Marriott.
Current Role in Client Services
Shubham Suneja currently serves as Team Lead in Client Services at Cvent, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His leadership is characterized by a commitment to customer-centric practices, which aim to drive innovation and success for clients. Suneja's expertise in managing client relationships and delivering strategic solutions is a key aspect of his current responsibilities.
Previous Experience at Cvent
Shubham Suneja has extensive experience at Cvent, where he worked in various capacities. He served as a Senior Product Consultant from 2017 to 2021, contributing to product development and client engagement. Following this, he held the position of Assistant Team Lead from 2021 to 2022, where he further developed his leadership skills. During his tenure, he worked with major clients such as Hilton and Marriott, providing tailored strategic solutions.
Career Background Prior to Cvent
Before joining Cvent, Shubham Suneja gained valuable experience in the travel industry. He worked as a Senior Executive at Fareportal from 2013 to 2014, where he honed his skills in customer service and operations. Additionally, he served as a Service Advisor at British Airways from 2016 to 2017. These roles contributed to his understanding of client needs and service delivery in a competitive environment.
Educational Background
Shubham Suneja studied at Sikkim Manipal University - Distance Education, where he earned a Bachelor of Computer Application from 2009 to 2012. This academic background provided him with foundational knowledge in computer applications, which supports his professional endeavors in technology and client services.
Interests and Personal Pursuits
Shubham Suneja enjoys discussing the startup environment and is open to exchanging ideas. He is passionate about traveling and engaging in outdoor adventures that provide adrenaline-filled experiences. These interests reflect his dynamic personality and willingness to explore new opportunities.