Stephan Jaume
About Stephan Jaume
Stephan Jaume is a Site Reliability Engineering Manager at Cvent, where he has worked since 2023. He has extensive experience in site reliability engineering, having held various roles at Cvent and other companies, and he supports numerous development teams by overseeing platform reliability and management.
Work at Cvent
Stephan Jaume currently serves as the Site Reliability Engineering Manager at Cvent, a position he has held since 2023. In this role, he supports over 95 development teams across various environments, focusing on platform definition, budget management, execution, and reliability. He has previously held multiple positions at Cvent, including Principal Site Reliability Engineer and Site Reliability Architect. His responsibilities include defining the vision and roadmap for various platforms and ensuring the reliability of more than 75 clusters with 450 EC2 instances.
Education and Expertise
Stephan Jaume studied at Tecnológico de Monterrey, where he earned a Bachelor of Science in Computer Systems Engineering from 1994 to 1998. He furthered his education by obtaining a Master's degree in Business Administration from the same institution, completing his studies from 2008 to 2011. His educational background provides a strong foundation for his expertise in site reliability engineering and management.
Background
Before his current role at Cvent, Stephan Jaume worked in various positions that contributed to his extensive experience in technology and engineering. He served as a Software Developer at Software Consultant from 1994 to 1998, and as Sr. Technology Information Manager at Alliance Tech from 2010 to 2015. His career at Cvent began in 2015, where he progressed through roles including Sr. Manager of DevOps and Principal Site Reliability Engineer.
Achievements
In his role at Cvent, Stephan Jaume has implemented significant improvements in platform resilience and reliability through automation, training, and self-healing techniques. He manages a globally distributed team of Site Reliability Engineers using a follow-the-sun model to ensure 24x7 platform support. His work involves overseeing the reliability of numerous clusters and instances, demonstrating his commitment to enhancing operational efficiency.