Susan Thomas
About Susan Thomas
Susan Thomas serves as the Senior Director of Accounts at Cvent, where she has worked since 2010, contributing significantly to the company's growth in the event solutions sector. She holds a Bachelor's degree in Marketing Management from Virginia Tech and has extensive experience in remote work environments.
Work at Cvent
Susan Thomas has been with Cvent since 2010, holding various positions that reflect her growth within the company. She currently serves as the Senior Director of Accounts, a role she has held since 2022. Prior to this, she worked as the Director of Accounts from 2020 to 2022 and as a Senior Principal Account Manager from 2018 to 2020. Her earlier roles include Senior Account Executive and Regional Account Executive in Event Solutions. Throughout her tenure, she has played a significant role in the transition and management of accounts during Cvent's expansion in the event solutions sector.
Education and Expertise
Susan Thomas studied at Virginia Tech, where she earned a Bachelor's degree in Marketing Management from the Pamplin College of Business between 2004 and 2006. She also attended Fairfax High School from 1999 to 2002. Her educational background has provided her with a solid foundation in marketing principles, which she has applied throughout her career in account management and business development.
Background
Before joining Cvent, Susan Thomas gained experience in various roles across different companies. She worked as a Customer Service Team Lead at American Residential Services from 2003 to 2006 and held positions at Cox Media and The Bozzuto Group. Her early career included a role as an Assistant Store Manager at Ruehl No. 925. This diverse background has contributed to her extensive knowledge in sales, customer service, and account management.
Achievements
Susan Thomas has been instrumental in Cvent's growth and evolution in the event solutions industry for over a decade. She has contributed to the company's success in serving nearly 250,000 users globally. Her extensive experience in remote work environments since 2011 has allowed her to adapt to changing work dynamics and effectively manage accounts across various roles.