Tina (Magee) Dye
About Tina (Magee) Dye
Tina (Magee) Dye is a Client Success Manager at Cvent, where she has worked since 2020, following a series of roles within the company. She has extensive experience in client account management and training, having previously held positions at Marriott International and Uncle Julio's Corporation.
Work at Cvent
Tina Dye currently serves as a Client Success Manager at Cvent, a role she has held since 2020. In this position, she has global level client account oversight and ownership responsibilities. She designs, coordinates, and sometimes conducts user training programs, demonstrating detailed product knowledge. Her responsibilities also include gathering client requirements for future product releases and contributing to new account implementations. Prior to her current role, she held several positions at Cvent, including Lead Client Success Advisor, Senior Client Success Consultant, and Client Success Consultant, accumulating a total of five years of experience within the company.
Previous Experience
Before joining Cvent, Tina Dye worked at Marriott International as a Front Desk Associate from 2013 to 2014 in Harrisonburg, VA. She also held the position of Manager at Uncle Julio's Corporation from 2014 to 2015. Additionally, she completed an externship at ARAMARK in 2012 while studying at James Madison University. This diverse background in hospitality and client management has contributed to her expertise in client success roles.
Education and Expertise
Tina Dye studied at James River High School and later attended James Madison University, where she earned a Bachelor of Science (B.S.) degree in Hospitality Administration/Management from 2010 to 2014. Her educational background provides a strong foundation for her career in client success management, particularly in the hospitality sector. This expertise is reflected in her ability to manage client accounts and conduct training programs effectively.
Client Management Responsibilities
In her role at Cvent, Tina Dye is responsible for documenting, routing, and tracking feature requests from clients. She provides clients with progress updates, ensuring they are informed about the status of their requests. Her involvement in advising onboarding processes as the primary strategic account owner highlights her commitment to enhancing client satisfaction and success.