Ushana Kakoti
About Ushana Kakoti
Ushana Kakoti is a Senior Associate at Cvent, specializing in sales operations and systems. With a background in data analysis and process improvement, she has contributed to enhancing Salesforce processes and ensuring data accuracy.
Work at Cvent
Ushana Kakoti has been employed at Cvent since 2022, currently holding the position of Senior Associate in Sales Operations and Systems. In this role, she has focused on improving Salesforce processes and ensuring data accuracy and cleanliness. Her responsibilities include supporting quoting and contracting processes, troubleshooting errors, and maintaining process documentation. She collaborates with various departments to enhance operational efficiency and has been recognized for her ability to summarize large datasets and manage multiple tasks effectively in a hybrid work environment.
Previous Experience
Prior to her current role at Cvent, Ushana Kakoti worked as a Learning Consultant at Great Learning from 2020 to 2021. In this position, she contributed to the educational development of clients. Before that, she served as a Business Development and Sales professional at CartridgeWorld from 2017 to 2018, where she focused on expanding the company's market presence in Guwahati, Assam. Her diverse experience in sales and operations has equipped her with a strong foundation in business processes.
Education and Expertise
Ushana Kakoti earned her Bachelor of Arts degree in Political Science and Government from Delhi University, completing her studies from 2014 to 2017. This academic background has provided her with critical analytical skills that she applies in her professional roles. She is proficient in Microsoft Excel and other Office suite products, which supports her data management tasks. Additionally, she is familiar with Salesforce and various CRM suites, enhancing her capabilities in sales operations.
Skills and Competencies
Ushana Kakoti possesses strong skills in data analysis and process improvement. She has implemented best practices to address sales process challenges and has a proven ability to analyze data to identify trends. Her technical skills in Salesforce and CRM systems complement her business acumen, allowing her to provide actionable recommendations to sales leadership. She is adept at maintaining data hygiene and ensuring accuracy, which is crucial in sales operations.