Vartika Shukla
About Vartika Shukla
Vartika Shukla is a Live Solutions Specialist at Cvent, where she has worked since 2021. With a background in Computer Science and experience in customer service, she specializes in helping clients utilize Cvent's event-based platform effectively.
Work at Cvent
Vartika Shukla has been employed at Cvent as a Live Solutions Specialist since 2021. In this role, she focuses on educating clients about Cvent's dynamic event-based platform. Her responsibilities include understanding client needs and providing tailored solutions to enhance their event experiences. Her tenure at Cvent has allowed her to apply her skills in customer service and technology to support clients effectively.
Previous Experience at Amazon
Before joining Cvent, Vartika Shukla worked at Amazon as a DART member from 2019 to 2021. In this position, she demonstrated her dedication and expertise in customer service, which led to her promotion within the company. Her experience at Amazon contributed to her strong customer service skills and understanding of client needs.
Background in Customer Service
Vartika Shukla began her career in customer service at Tech Mahindra, where she worked as a Customer Service Representative from 2018 to 2019. This role provided her with foundational skills in handling customer inquiries and resolving issues, which she has built upon in her subsequent positions.
Education and Expertise
Vartika Shukla earned her Bachelor of Computer Applications (BCA) degree from Maharana Institute of Professional Studies, Kanpur, from 2015 to 2018. Her education in computer science has equipped her with a strong command of programming languages such as C and Java, enhancing her problem-solving capabilities. She actively seeks opportunities to learn and grow in the fields of events, customer service, and software development.
Passion for Technology and Problem-Solving
Vartika Shukla has a passion for technology and problem-solving that extends beyond her professional career. This interest drives her to continuously seek knowledge and skills that can be applied in her work and personal projects. Her commitment to learning is evident in her proactive approach to professional development.