William Walters
About William Walters
William Walters is a Senior Manager of Application Support at Cvent, where he has worked since 2014. He has a background in various technical roles and a degree in Supply Chain and Information Systems from Penn State University.
Current Role at Cvent
William Walters serves as the Senior Manager of Application Support at Cvent, a position he has held since 2014. In this role, he focuses on improving user experience by leveraging his understanding of the technical aspects of software systems. His responsibilities include identifying and resolving bottlenecks and inefficiencies within large-scale software systems, ensuring that applications function optimally to meet organizational needs.
Previous Experience at CGI Federal
Before joining Cvent, William Walters worked as a Consultant at CGI Federal from 2011 to 2014. During his three years in the Washington D.C. Metro Area, he contributed to various projects that involved application support and system optimization. His experience at CGI Federal provided him with valuable insights into the public sector and the complexities of software systems.
Educational Background
William Walters studied at Penn State University, where he earned a Bachelor of Science degree in Supply Chain and Information Systems. His education spanned from 2006 to 2010, equipping him with foundational knowledge in supply chain management and information technology. This academic background supports his current focus on enhancing organizational efficiency through technology.
Internship Experience
William Walters has gained diverse experience through various internships prior to his current role. He worked as a Public Sector Intern at SAP for three months in 2010, a Process Excellence & Technology Group Co-Op at Johnson & Johnson for six months in 2008, and a UNIX System Administrator Intern at GEICO for two months in 2009. Additionally, he completed a Customer Service Internship at JK Moving Services in 2007 for three months. These roles contributed to his understanding of customer service and technical support.
Professional Interests
William Walters has a keen interest in improving user experience by understanding the technical inter-workings of software systems. He focuses on connecting people and processes through the application of complex software systems. His goal is to enhance organizational accuracy and efficiency by identifying and solving inefficiencies in software applications from a business supply chain perspective.