Yeha Youm Chen
About Yeha Youm Chen
Yeha Youm Chen is a Senior Product Designer with a background in User Experience and User Interface Design. She holds a Bachelor of Arts from the University of Michigan and has experience working with various design tools and methodologies to create effective product solutions.
Current Role as Senior Product Designer
Yeha Youm Chen currently serves as a Senior Product Designer at Cvent, a position she has held since 2023. In this role, she focuses on creating compelling products that address specific user needs and assist companies in achieving their business objectives. Her responsibilities include engaging in competitor and market analysis, conducting surveys, and performing usability testing to inform her design decisions.
Previous Experience at Cvent
Prior to her current role, Yeha Youm Chen worked at Cvent as a Product Designer II from 2021 to 2023. During her tenure, she contributed to various design projects in Tysons Corner, Virginia. Her work involved collaboration with localization and accessibility specialists to enhance product designs, ensuring they met diverse user needs.
Educational Background in Design and Communication
Yeha Youm Chen studied User Experience and User Interface Design at Designlab, where she earned a Certificate in UX/UI Design. She also holds a Bachelor of Arts degree in Communication and Media Studies & History from the University of Michigan. This educational background provides her with a strong foundation in both design principles and effective communication strategies.
Tools and Methodologies in Design Process
In her design process, Yeha Youm Chen utilizes a comprehensive range of tools, including Figma, Sketch, InVision, Miro, Mural, Adobe Creative Suite, Jira, Pendo, Tableau, Alida, Survey Monkey, and UserZoomGo. She employs various methodologies such as heuristic evaluations, interviews, and content audits to ensure her designs are user-centered and effective.
Professional Experience in Marketing and UX Design
Before her role at Cvent, Yeha Youm Chen gained experience in marketing and UX design. She worked as a Marketing and Community Relations Team Member at Ann Arbor Smiles from 2018 to 2019 and as a UX Designer at Studious from 2020 to 2021. Additionally, she served as a Mortgage Loan Coordinator at Citi from 2013 to 2014. Her diverse background in communications, marketing, photography, and videography informs her approach to design.