Claren Elias
About Claren Elias
Claren Elias is a Key Account Manager at Cybba Inc. in São Paulo, Brazil, with a background in customer success and e-commerce management.
Work at Cybba
Claren Elias has been serving as a Key Account Manager at Cybba Inc. since 2018. In this role, he is responsible for managing key client relationships and ensuring customer satisfaction. His tenure at Cybba has been marked by a focus on account management strategies that drive client engagement and retention. He operates from São Paulo, Brazil, where he applies his expertise to enhance the company's service offerings.
Previous Experience at Linx S.A.
Before joining Cybba, Claren Elias worked at Linx S.A. as a Key Account Manager for Shopback from 2017 to 2018. His role involved managing client accounts and facilitating successful partnerships. Additionally, he briefly served as a Customer Success Specialist at Linx + Shopback in 2018 for three months, where he focused on improving customer experiences and fostering client relationships.
Education and Expertise
Claren Elias has a diverse educational background. He studied at Faculdades Metropolitanas Unidas for one year from 2015 to 2016. He also attended Impacta Tecnologia from 2019 to 2021, where he expanded his knowledge in technology and management. Earlier, he briefly studied at E-Commerce School in 2012. His educational experiences have equipped him with skills relevant to his roles in account management and customer success.
Background in E-Commerce and Banking
Claren Elias has a background in e-commerce and banking. He worked as an Analista de E-Commerce at Flaminga in 2014 for ten months, where he contributed to online sales strategies. Prior to that, he spent six years at Itaú Unibanco as an Assistente de Relacionamento from 2006 to 2012, where he developed skills in customer relations and support.