Ashwini Job
About Ashwini Job
Ashwini Job is the Head of Customer Operations at CybSafe, with a diverse background in customer experience and analytics, primarily at Arm. She has held various roles in technology and healthcare sectors, and has a strong educational foundation in electronics and management information systems.
Current Role at CybSafe
Ashwini Job serves as the Head of Customer Operations at CybSafe, a position she has held since 2022. In this role, she is responsible for overseeing customer operations, ensuring effective customer engagement, and enhancing overall customer experience. Her leadership in this capacity focuses on optimizing processes and implementing strategies that align with the company's objectives.
Professional Experience at Arm
Ashwini Job has extensive experience at Arm, where she held multiple positions from 2014 to 2022. She began as an IT Graduate and progressed through various roles, including IT Analyst, Senior Business Analyst, Staff Business Analyst, Principal Business Analyst, and ultimately Director of Customer Experience & Success (Analytics). Her tenure at Arm spanned eight years, during which she contributed to customer experience and analytics initiatives.
Education and Academic Background
Ashwini Job completed her B-Tech in Electronics and Instrumentation at Amrita University from 2006 to 2010. She furthered her education at the University of Warwick - Warwick Business School, where she earned an MSc in Information Systems Management & Innovation from 2012 to 2013. Additionally, she completed her Pre-University education at Mount Carmel College, Bengaluru, focusing on Physics, Chemistry, Math, and Biology.
Early Career Experience
Before her significant roles at Arm, Ashwini Job gained early career experience in various organizations. She worked as a Trainee at Apollo Hospitals for one month in 2009 and held trainee positions at Bosch Rexroth India Limited and ASL Advanced Systems Pvt Ltd in 2008. Additionally, she served as a Programmer Analyst at Cognizant Technology Solutions from 2010 to 2012.