Nadine O'brien
About Nadine O'brien
Nadine O'Brien is a Senior Customer Success Manager for EMEA at CyCognito, with a diverse background in customer success and translation. She has held various roles in organizations such as FICO, Everbridge, and Fusion Risk Management, and has a strong academic foundation in Social Anthropology and Translation.
Current Role at CyCognito
Nadine O'Brien serves as the Senior Customer Success Manager for the EMEA region at CyCognito. She has held this position since 2022, working from London, England. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of CyCognito's solutions across the EMEA market.
Previous Experience at FICO
Before joining CyCognito, Nadine O'Brien worked at FICO as a Solution Success Manager for the EMEA region from 2018 to 2021. During her three years in this role, she was based in London, England, where she contributed to customer success initiatives and supported clients in maximizing the value of FICO's solutions.
Career at Everbridge
Nadine O'Brien was employed at Everbridge as a Premium Client Engagement Specialist from 2015 to 2018. In this role, she engaged with premium clients to ensure their needs were met and facilitated effective communication between the company and its customers while working in England.
Educational Background
Nadine O'Brien studied at the University of St Andrews, where she earned a Master of Arts with Honours in Social Anthropology from 1998 to 2002. Additionally, she completed a Postgraduate Diploma in Translation at the Chartered Institute of Linguists, focusing on Dutch Language and Literature in 2010.
Diverse Work History
Nadine O'Brien has a diverse professional background. She has held various roles, including Production Assistant & Translator at Hart Wilcox in 1998, Senior Customer Success Manager at Fusion Risk Management from 2021 to 2022, and Tourism Development Quality Advisor at VisitScotland from 2005 to 2007. Her experience spans multiple countries and industries, showcasing her adaptability and expertise.