Melissa V.
About Melissa V.
Melissa V. serves as the Cx Innovation Lead at D-ID in Los Angeles, California, where she specializes in AI and deep learning for customer experience solutions. She has a background in wellness and mental health, as well as experience in sales development and image processing technology.
Current Role at D-ID
Melissa V. serves as the CX Innovation Lead at D-ID, a position she has held since 2022. In this role, she operates within a hybrid work environment based in Los Angeles, California. Her responsibilities include leveraging artificial intelligence and deep learning to develop innovative solutions aimed at enhancing customer experience. She focuses on products that involve animating still photos and anonymizing video content, utilizing her expertise in image processing technology.
Previous Experience at Mindgram
Prior to her current role, Melissa V. worked at Mindgram as an Asesora de Bienestar y Salud Mental for a period of three months in Barcelona, Cataluña, España, from 2022 to 2023. In this position, she contributed to mental health and wellness initiatives, applying her skills in customer engagement and support.
Experience at Move Ventures
Melissa V. also has experience as a Sales Development Representative at Move Ventures, where she worked for three years from 2020 to 2023 in Guatemala. In this role, she focused on developing sales strategies and engaging with potential clients, enhancing her skills in customer relations and business development.
Education and Expertise
Melissa V. is pursuing her Bachelor's degree in Imagen Publica y Medios de Comunicación at Universidad Galileo, a program she has been engaged in since 2021. Her academic background complements her professional expertise in image processing technology, particularly in facial recognition and video content, positioning her as a knowledgeable figure in the field of AI-driven customer experience solutions.