Stephen Englebert
About Stephen Englebert
Stephen Englebert serves as the Service Supervisor at D'Ieteren Auto, where he oversees after-sales service for various car brands. He has a diverse background in customer service and marketing, with experience in multiple roles across different companies in the automotive and retail sectors.
Current Role at D'Ieteren Auto
Stephen Englebert serves as the Service Supervisor for SAV D'Ieteren Mail at D'Ieteren Auto since 2019. In this role, he oversees the after-sales service operations for various car brands, including Volkswagen, Skoda, Seat, and CVI. His responsibilities involve managing service processes and ensuring customer satisfaction. Englebert transitioned into this supervisory position after accumulating three years of experience in the automotive service industry.
Education and Qualifications
Stephen Englebert studied at the Ecole Pratique Hautes Etudes Commerciales (EPHEC) from 2012 to 2016, where he earned a Baccalauréat in Marketing and General Marketing Management. He also attended EPFC for one year from 2011 to 2012, where he achieved distinction in Néerlandais and Anglais. His educational background provides a solid foundation for his career in the automotive and marketing sectors.
Previous Work Experience
Prior to his current role, Stephen Englebert held various positions in different companies. He worked as a Client Service Advisor for Audi at D'Ieteren Auto from 2017 to 2019 and as a Client Service Advisor for Volkswagen, Skoda, and Seat from 2016 to 2017. His earlier roles include marketing internships at Hermès and Créaset, as well as student positions at P&V, Vivium, and MSD Belgium. These experiences contributed to his expertise in customer service and marketing.
Career Progression
Stephen Englebert has demonstrated a clear career progression within the automotive sector. Starting as a Client Service Advisor, he gained valuable insights into customer interactions and service management. His transition to a supervisory role reflects his commitment to exploring various aspects of the automotive industry. Englebert has taken on new challenges that enhance his managerial skills and broaden his understanding of the sector.
Skills and Expertise
Stephen Englebert possesses a range of skills relevant to the automotive service industry. His experience supervising after-sales services for multiple car brands has equipped him with strong management capabilities. Additionally, his educational background in marketing enhances his ability to understand customer needs and improve service delivery. Englebert's diverse work history also indicates adaptability and a willingness to learn in various roles.