Ketty Cherotich
About Ketty Cherotich
Ketty Cherotich is a Compliance Agent and Aftersales Specialist at d.light in Nairobi, Kenya, with a background in communication and media studies. She has experience in video editing and has worked in the compliance and aftersales sector since 2021.
Work at d.light
Currently, Ketty Cherotich serves as a Compliance Agent and Aftersales Specialist at d.light, a position she has held since 2021. In this role, she focuses on ensuring regulatory adherence and enhancing customer service experiences. Her work involves managing compliance-related tasks and supporting aftersales processes, contributing to the overall efficiency and effectiveness of the company's operations in Nairobi, Kenya.
Education and Expertise
Ketty Cherotich holds a Bachelor's degree in Communication and Media Studies from Egerton University, where she studied from 2014 to 2017. She also earned a diploma in Mass Communication/Media Studies from African International College in 2010. Her educational background equips her with strong communication skills, which are essential in her current roles in compliance and aftersales. She possesses expertise in customer service and regulatory adherence, reflecting her diverse skill set.
Background
Ketty Cherotich began her professional journey at Egerton University, where she worked as an Alumnae from 2013 to 2017. This role provided her with foundational experience in a university setting. In 2015, she briefly worked at Protel Studios Ltd as an Attachee, gaining experience in video editing for three months. This early exposure to the media industry complements her academic studies and current professional focus.
Professional Experience
Since 2021, Ketty Cherotich has been actively working in the compliance and aftersales sector. Her role at d.light marks a significant step in her career, allowing her to apply her educational background in communication and media studies to practical situations. Her previous experience at Protel Studios Ltd as a video editor further enhances her skill set, providing her with a unique perspective in her current compliance and customer service roles.