Mugabi Enock
About Mugabi Enock
Mugabi Enock is an Information Technology Officer at d.light in Kampala, Uganda, with a career spanning several years in IT support and systems management. He holds a Master's degree and a Bachelor's degree in Information Technology, and has worked for various companies, including Airtel Uganda and iSON Technologies.
Work at d.light
Mugabi Enock has served as an Information Technology Officer at d.light since 2021. He is based in Kampala, Uganda, where he has contributed to the company's IT operations for three years. His role involves managing IT systems and providing support to ensure efficient technology use within the organization.
Previous Experience in IT Support
Before joining d.light, Mugabi worked at Airtel Uganda as a Business Systems Support Engineer from 2018 to 2021. His experience also includes a position as an End User Support Engineer at iSON Technologies, where he was a contractor for Airtel Uganda for five months in 2018. Additionally, he worked as an Information Technology Field Engineer at Entire Technologies LTD from 2020 to 2021.
Educational Background
Mugabi holds a Master's degree in Information Technology from Makerere University, which he completed from 2019 to 2020. He also earned a Bachelor of Science in Information Technology from Uganda Christian University, studying from 2012 to 2015. His educational background has equipped him with a solid foundation in IT support and systems management.
Technical Expertise
Mugabi possesses expertise in Microsoft Exchange and troubleshooting, essential skills for managing IT systems effectively. His technical knowledge is complemented by strong interpersonal skills, which facilitate effective communication and relationship-building with clients and colleagues.
Career Development
Mugabi's career in information technology began at MFI Document Imaging & Technology Solutions, where he worked as Digitization Personnel from 2016 to 2018. This early experience laid the groundwork for his subsequent roles in IT support and systems management, allowing him to develop a comprehensive skill set in the field.