Norbert Rugambwa
About Norbert Rugambwa
Norbert Rugambwa is a Territory Retention Agent with a background in sales, marketing, and project management. He has worked for various companies in Tanzania, including Bolt and Vodacom, and holds a Higher National Diploma in International Relations and Affairs.
Current Role at d.light
Norbert Rugambwa serves as a Territory Retention Agent at d.light, a position he has held since 2021. In this role, he focuses on customer retention strategies and works to enhance client satisfaction within the Mwanza, Tanzania region. His responsibilities include managing relationships with existing customers and ensuring that their needs are met effectively.
Previous Experience at Bolt
Norbert worked as a Representative at Bolt from 2021 to 2022 for a duration of nine months. In this role, he engaged with customers to promote the company's services and address any inquiries, contributing to the overall customer experience and satisfaction.
Background in Sales and Marketing
Norbert has a diverse background in sales and marketing, having worked at GLOBAL EDUCATION LINK LTD as a Counseling and Marketing Officer from 2019 to 2020. He also held a position as a B2B salesperson at MultiChoice Group for three months in 2021 and briefly worked as a salesperson at Vodacom Tanzania Plc in 2017. His experiences in these roles have equipped him with essential skills in customer engagement and market analysis.
Education and Qualifications
Norbert Rugambwa studied at the Centre for Foreign Relations, where he earned a Higher National Diploma in International Relations and Affairs from 2017 to 2019. Additionally, he completed an Associate of Arts degree in Foreign Languages and Literatures at Lake High School from 2015 to 2017. His educational background supports his expertise in communication and international relations.
Entrepreneurial Ventures and Skills
In addition to his corporate roles, Norbert has experience as a self-employed consultant, demonstrating his entrepreneurial skills and independence. His background includes protocol management and team leadership, which complement his sales and marketing capabilities. He also possesses project management experience, indicating his ability to oversee and execute projects effectively.