Toyin Afolabi Ojo
About Toyin Afolabi Ojo
Toyin Afolabi Ojo is a Territory Retention Executive at d.light and the Founder of Afotoy Digital World, with a background in customer service and microbiology. Based in Lagos, Nigeria, Ojo has experience in contract negotiation and retention strategies.
Work at d.light
Toyin Afolabi Ojo has been employed as a Territory Retention Executive at d.light since 2021. In this role, he focuses on developing retention strategies that are informed by customer feedback. His responsibilities include negotiating with customers to renew contracts and ensure continued business relationships. This position is based in Ado Ekiti, Ekiti, Nigeria, where he has contributed to the company's efforts in maintaining customer loyalty and satisfaction.
Experience at Afotoy Digital World
Toyin Afolabi Ojo founded Afotoy Digital World in 2020 and has served as its founder for four years. The venture is based in Lagos, Nigeria, and focuses on digital solutions. His leadership at Afotoy Digital World demonstrates his entrepreneurial skills and commitment to innovation in the digital space.
Previous Work Experience
Prior to his current roles, Toyin Afolabi Ojo gained diverse experience in various positions. He worked as an International Development Intern at Dataville Research LLC from 2020 to 2021. He also served as a Customer Service Representative at iSON BPO from 2018 to 2019 and as an Insurance Advisor at AIICO INSURANCE PLC for four months in 2020. Additionally, he worked as a Laboratory Technician at the International Institute of Tropical Agriculture (IITA) from 2017 to 2019.
Education and Expertise
Toyin Afolabi Ojo holds a Bachelor of Science degree in Microbiology from Ekiti State University, which he completed from 2011 to 2017. He also earned a Postgraduate Diploma in Education from the National Teachers Institute in Kaduna, studying from 2018 to 2019. His educational background supports his expertise in microbiology and education, alongside his skills in graphic design.
Skills and Competencies
Toyin Afolabi Ojo possesses a strong background in customer service, which is evident from his experience as a Customer Service Representative. He has developed aggressive retention strategies in his current role at d.light. In addition to his customer service skills, he has competencies in graphic design, which complement his career in microbiology and education.