Winnie Chepkirui

Telesales Customer Service. @ d.light

About Winnie Chepkirui

Winnie Chepkirui is a Telesales Customer Service professional with extensive experience in human resources and supply chain management. She has held various roles, including Human Resources Manager at Pinpeak Logistics Ltd and Director at Larkspur Supplies, while also working at d.light since 2018.

Current Role at d.light

Winnie Chepkirui has been serving as a Telesales Customer Service representative at d.light since 2018. In this role, she is responsible for managing customer inquiries and providing support to enhance customer satisfaction. Her position involves direct communication with clients, ensuring that their needs are met efficiently. Chepkirui's experience in telesales contributes to the company's goal of delivering reliable solar energy solutions.

Experience at Pinpeak Logistics Ltd

Since 2021, Winnie Chepkirui has held the position of Human Resources Manager at Pinpeak Logistics Ltd in Nairobi, Kenya. In this capacity, she oversees various HR functions, including recruitment, employee relations, and performance management. Her role is crucial in fostering a productive work environment and aligning HR strategies with the company's objectives.

Leadership Role at Larkspur Supplies

Winnie Chepkirui has been the Director at Larkspur Supplies since 2021. In this leadership role, she is responsible for guiding the company's strategic direction and ensuring operational efficiency. Her experience in management allows her to implement effective business practices that contribute to the company's growth.

Internship Experience at National Hospital Insurance Fund

In 2014, Winnie Chepkirui completed a three-month internship at the National Hospital Insurance Fund in Nairobi, Kenya. This experience provided her with foundational knowledge in the healthcare sector and exposure to the workings of a major insurance provider. The internship was a significant step in her professional development.

Educational Background in Human Resource Management

Winnie Chepkirui studied at Maasai Mara University, where she earned a Diploma in Human Resource Management and a Certificate in Human Resource Management from 2016 to 2018. Her education equipped her with essential skills in HR practices, which she applies in her current roles.

Educational Background in Business Administration

Winnie Chepkirui also pursued a Diploma in Business Administration at Maasai Mara University from 2015 to 2017. This program provided her with a solid understanding of business principles, which supports her management roles in various organizations.

Contributions to Safety Guidelines at d.light

At d.light, Winnie Chepkirui developed and implemented safety guidelines across all aspects of the supply chain. Her efforts ensure that operations adhere to safety standards, promoting a secure working environment for employees and stakeholders.

Collaboration for Business Growth at d.light

Winnie Chepkirui has collaborated with various departments at d.light to create coordinated plans aimed at business growth. Her ability to work across teams enhances the company's strategic initiatives and contributes to its overall success.

Negotiation Skills with Suppliers at d.light

In her role at d.light, Winnie Chepkirui has communicated and negotiated with suppliers and vendors to secure more profitable deals. Her negotiation skills play a vital role in optimizing the company's supply chain and financial performance.

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