Amanda Perez
About Amanda Perez
Amanda Perez is a dispatcher and customer service professional who has worked at Forever 21 as a co-manager for 11 years in Los Angeles, California. She has extensive experience in retail management and customer service, having held various positions at notable companies such as Blockbuster, Nordstrom, and Macy's.
Current Role at Forever 21
Amanda Perez has served as Co-manager at Forever 21 in Los Angeles, California, since 2013. In this role, she manages deliveries across the Bay Area, which includes a wide geographic range from Sacramento to Carmel. Her responsibilities include overseeing daily operations, ensuring customer satisfaction, and maintaining inventory levels. She has been instrumental in streamlining processes to enhance efficiency within the store.
Previous Experience in Retail Management
Prior to her current position, Amanda held various roles at Forever 21, including Assistant Store Manager for four months in 2013 and Co-store Manager from 2013 to 2014. Her earlier experience includes a managerial position at Blockbuster in Denver, Colorado, from 2008 to 2011, where she oversaw store operations. Additionally, she worked as a Customer Service Representative at Nordstrom in Seattle, Washington, from 2011 to 2012, and at Macy’s Inc. in Madrid, Spain, from 2006 to 2008.
Educational Background
Amanda Perez studied at San Francisco State University, where she earned a Bachelor of Arts degree in English. Her studies spanned from 2006 to 2012, during which she developed strong communication and analytical skills that have contributed to her professional roles in customer service and management.
Payroll and Compliance Responsibilities
In her current role, Amanda organizes and submits payroll on a bi-weekly basis, ensuring that all employees are compensated accurately and on time. She also oversees compliance with safety protocols to maintain a safe work environment, demonstrating her commitment to workplace safety and operational efficiency.